We're Here to Help

Contact Us

Questions about a specific specimen, care, or an order in transit? Reach out and we'll get back to you.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

Frequently asked

How long does shipping take?

Handling time: 1-2 business day. Delivery after dispatch: 3-5 business day. We ship to United states.

How do returns work?

30 days return window. We pay eligible return-shipping costs.

Which payment methods are accepted?

Accepted methods: Visa, Mastercard, PayPal, and Apple Pay.

What warranty applies?

See the warranty policy and your statutory rights.